Policies & Expectations

The Acadiana Conservatory of Music is committed to providing superior music education to students of all ages and skill levels in a comfortable and supportive environment. The following policies are in place to ensure that all students and faculty maximize their musical talent, potential, and time while with the Conservatory.

Student Expectations

Registering for Lessons & Classes

Conservatory students must register for lessons each semester – Fall, Spring, and Summer.

Conservatory students are not automatically re-enrolled at the end of each semester. Registering before the new semester begins is the only way to guarantee that lessons will continue uninterrupted.

Conservatory faculty will remind students and families to register for the upcoming semester as the current semester ends. Online registration will open at www.acadianasymphony.org approximately 2-3 weeks before a new semester begins. Families may also meet with Conservatory staff to register for lessons.

Fall and Spring semesters consist of fifteen (15) lessons; Summer semester is eight (8) lessons. Generally the Fall semester begins in late August and runs through mid-December. Spring semester begins in January and ends in May. Summer lessons begin in June and run through August. Fall and Spring semesters have a “make-up” week in case either the student or teacher misses any lessons. 

Tuition

Tuition for private lessons and group classes is due at the beginning of each semester. A one-time $25 New Student Registration Fee is added for students’ first semester at the Conservatory.

A Payment Plan that splits tuition into three (3) installments is available by request only and includes a $40 Cancellation Fee if Payment Plan is interrupted at any time during the semester of enrollment.

Families with more than one student taking private lessons or classes at the Conservatory are eligible for a family discount. Please contact the Conservatory Registrar at 232-4277 ext. 2 or conservatory@acadianasymphony.org for more information. 

Attendance & Make-Ups Policy

Lesson times are scheduled only after registration is completed and payment has been arranged. Tuition for the full semester covers fifteen (15) lessons at a rate of one (1) lesson per week. Students are scheduled on first-come, first-serve basis.

Lesson times are a mutual commitment between teacher, student, and family. Students are allowed two (2) excused absences for the Fall and Spring semesters and one (1) excused absence for the Summer. For an absence to be counted as an excused absence, lessons must be cancelled in advance by contacting the teacher and the  Conservatory Registrar via phone or email no later than 10:00am on the day of lesson.

Each semester ends with a “make-up” week to cover lessons missed during the semester. Up to two (2) excused absences will be covered by make-up lessons prior to the end of semester recital. After two (2) absences all absences are considered unexcused and a make-up is not required.

Unexcused absences include a “no show” for lesson without previously contacting the teacher or Conservatory, a student being more than 15 minutes late for the start of a lesson, and student’s third and subsequent absences. Extenuating circumstances (illness, death) should be presented to Conservatory Coordinator for determination.

All teacher cancellations will be rescheduled.

Commitment to Practice

Students should be prepared for their lessons and engage in regular practice appropriate for their age and skill level. Practice homework and other assignments should be completed before the lesson starts. Family members must help younger students develop good practice habits to progress and grow in musical ability.

Recommended Practice Time:

  • Beginners and/or young (under 6) students: 10-20 minutes per day, five (5) days per week
  • Intermediate students: 30-45 minutes per day, five (5) days per week
  • Advanced students: 60+ minutes per day, five (5) days per week

Additional Expectations

Conservatory students should arrive on time and be prepared for their lessons with all of the necessary materials. Lesson material (repertoire, music, books, metronome, tuner, practice material) will be determined by the teacher.

Students should have access to an instrument in good condition and sized appropriately for age and skill level. The Conservatory has instruments available to rent, please contact the Conservatory Registrar for more information. 

Conservatory waiting areas are designated for students and their chaperones only. Do not leave children unattended in the Conservatory. The Conservatory will not be responsible for supervision of children and shall not be held responsible for injuries caused by students or for lost or stolen items.

Media Release

THE CONSERVATORY OCCASIONALLY PROMOTES ITS PROGRAMS THROUGH PROMOTING CONSERVATORY STUDENTS. BY ENROLLING IN LESSONS OR CLASSES YOU ARE ALLOWING THE CONSERVATORY THE RIGHT TO USE ANY PHOTOGRAPHIC, VIDEO, OR AUDIO MATERIAL, INCLUDING IMAGES OR VIDEO RECORDINGS ACQUIRED DURING STUDENT’S TIME AT CONSERVATORY; TO INCLUDE SUCH MATERIAL SUCH AS STUDENT’S FIRST NAME, LIKENESS, AND VOICE, OR RECORDED TALENT IN ANY APPEARANCE, PRESENTATION, OR MUSICAL PERFORMANCE IN CONNECTION WITH THE CONSERVATORY; TO USE, REPRODUCE, DISTRIBUTE AND EXHIBIT SUCH RECORDINGS IN ANY AND ALL MEDIA; AND TO AUTHORIZE OTHERS TO DO SO FOR THE USE IN PUBLICATIONS, MARKETING MATERIALS, WEBSITE PUBLICATIONS, AND FOR ANY PURPOSE IN WHICH THE CONSERVATORY AND THOSE ACTING PURSUANT TO ITS AUTHORITY DEEM APPROPRIATE. IT IS UNDERSTOOD THAT THIS GRANT IS PROVIDED AND THAT NO COMPENSATION OF ANY KIND SHALL BE DUE OR EXPECTED. IF YOU DO NOT GRANT THE CONSERVATORY PERMISSION FOR ANY MARKETING USE, PLEASE NOTIFY THE CONSERVATORY IMMEDIATELY.                

Refund Policy

Student misses lessons

Excused – teacher WILL make up lesson

  • Students allowed two (2) excused absences per semester.
  • Student notifies teacher OR Conservatory by 10am day of lesson. Will usually contact teacher.
  • No contact by 10am = UNEXCUSED absence. Teachers do track unexcused absences.

Unexcused – teacher WILL NOT make up lesson

  • No show
  • 15+ minutes late for start of lesson
  • No contact, or student/family contacts teacher AFTER 10am day of lesson
  • Third and subsequent absences
  • Extenuating circumstances should be presented to Conservatory Coordinator for final determination

Teacher misses lessons

All teacher cancellations will be rescheduled.

  • Makeup week at end of semester
  • Increase lesson time following week (e.g. two 45-minute lessons for missed 30 minute lesson)
  • Multiple lessons in one week

Student/Family Dissatisfied with Instruction

No full refund will be given out. If one is dissatisfied, you must pay for the number of lesson(s) given.

  • A refund is only considered when fewer than half lessons have been taught (seven for 15 lessons, five for 10 lessons, etc.)
  • Conservatory Registrar will attempt to transfer student to another instrument or teacher. If family is still dissatisfied, Conservatory Coordinator will initiate a meeting with student, family, and teacher.

Student has lessons remaining but “doesn’t want to take lessons anymore”

No full refund is given after purchase.

You must pay for the number of lesson(s) given as well as a non-negotiable $40 Cancellation Fee. Teacher has already blocked schedule, and Conservatory has reserved space.

“This class isn’t what we expected” (Group Classes)

No refunds.

  • Family may transfer tuition to private lessons IN THE SAME SEMESTER.
  • If one is unsure about their child enjoying the class, talk to the teacher and ask for a preview day.
  • Group classes have clear descriptions in all PR materials.

Student enrolls after semester begins

Online Registration

  • Registrant has to sign up for a minimum of four (4) lessons. If one registers for a number of lessons that extends after the semester, student can take multiple lessons in a week, take advantage of make-up week at the end of the semester, or increase lesson time.
  • Teacher assigned and lesson day / time set within one week of registration.

Walk In / Paper Registration

  • Conservatory staff pro-rates number of lessons at time of registration.
  • Student pays for the number of lessons to reach the end of semester.

Americans with Disabilities Act (ADA) Disclaimer:

The Conservatory of Music has a designated coordinator to facilitate compliance with the Americans with Disabilities Act of 1990 (ADA), as required by Section 35.107 of the U.S. Department of Justice regulations, and to coordinate compliance with Sections 504 and 508 of the Rehabilitation Act of 1973 and the Louisiana Law Against Discrimination.